TY - BOOK AU - Haynes, Marion E. TI - Stepping up to supervisor PY - 1991/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Addresses the personal and interpersonal skills required for successful supervision. Looks at personal skills including: dealing with stress; managing your time; asserting yourself; and communicating for understanding. Includes the following interpersonal skills: training staff; evaluating performance; organizing your work group; and building an effective team ER -