Manzo, Jean Quinn creator text Menlo ParkUS Crisp Pub. 1996 monographic vii, 99 p. Provides 50 practical tips to assist managers who must work without personal secretaries, and therefore need to acquire additional skills. Deals with areas including: keyboarding skills; dealing with the public; time management; and e-mail management. 3/7/00 M2LMGR LRC 12.04.01 M296