Davis, Margaret R. creator text Menlo ParkUS Crisp Pub. 1996 monographic vii, 153 p. Defines organization design and provides guidelines for designing/re-designing a business organization. Includes topics such as: business processes, organization structure, workflow charting, management structure, and coordination and control of group and individual activities. Provides guidelines for developing instruments for measuring performance; and for implementing changes in organization design. 3/7/00 M2LMGR LRC 12.04.01 D263