TY - BOOK AU - Jude-York, Deborah TI - Multipoint feedback : a 360 [degrees] catalyst for change PY - 1997/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Examines multipoint feedback and its usefulness as a catalyst for change. Explains the mechanics of a multipoint feedback survey and discusses how to implement and evaluate it ER -