TY  - BOOK
AU  - Minor, Marianne
TI  - Preventing workplace violence : positive management strategies
PY  - 1995///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Defines workplace violence and lists traits and warning signs of a potentially violent employee.  Presents nine violence prevention strategies and details how to deal with critical incidents and the ensuing employee trauma.  N.B. Writer's disclaimer - 'Material in book is primarily applicable to North America and Western Europe and most research in the area of social violence has been developed in these geographical/cultural areas'
ER  -