00710nam a2200109Ia 4500080002200000100002000022245004400042260003500086300002000121520044000141583001900581 aLRC 13.09.07 B261 aBarnes, Carolyn aProfessional excellence for secretaries bCrisp Pub.aMenlo ParkUSc1988 a[2], iii, 71 p. aDifferentiates between a job and a profession and provides opportunity for self-assessment. Examines the secretary's role as office manager, with regard to establishing priorities, managing time, making decisions, dealing with correspondence and communication etc. Presents ATTITUDE as the key factor to success in relationships with manager, colleagues and others. Stresses the importance of personal appearance, body language etc. c3/7/00kM2LMGR