TY  - BOOK
AU  - Barnes, Carolyn
TI  - Professional excellence for secretaries
PY  - 1988///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Differentiates between a job and a profession and provides opportunity for self-assessment.  Examines the secretary's role as office manager, with regard to establishing priorities, managing time, making decisions, dealing with correspondence and communication etc.  Presents ATTITUDE as the key factor to success in relationships with manager, colleagues and others.  Stresses the importance of personal appearance, body language etc
ER  -