duPont, M. Kay <br/><br/>
Business etiquette & professionalism 

 - Rev. ed 
 - Menlo ParkUS  Crisp Pub.  1998 
 - viii, 110 p. 
<br/><br/> Reviews the role of good manners in business and states 15 principles of impeccable work behaviour.  Discusses topics including: techniques for meeting people; telephone and electronic etiquette; and good manners at meal meetings.  Suggests good business meeting protocol, and the best ways to respond to business invitations and gifts. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.04.01 D938