00628nam a2200121Ia 4500080002200000100001900022245004100041250001200082260003500094300001700129520034100146583001900487  aLRC 12.04.01 D938  aduPont, M. Kay  aBusiness etiquette & professionalism  aRev. ed  bCrisp Pub.aMenlo ParkUSc1998  aviii, 110 p.  aReviews the role of good manners in business and states 15 principles of impeccable work behaviour.  Discusses topics including: techniques for meeting people; telephone and electronic etiquette; and good manners at meal meetings.  Suggests good business meeting protocol, and the best ways to respond to business invitations and gifts.  c3/7/00kM2LMGR