Haynes, Marion E. creator text Menlo ParkUS Crisp Pub. 1997 Rev. ed monographic v, 97 p. Defines an effective meeting and differentiates between an informational and a decision-making meeting. Provides detailed guidelines for planning, conducting and improving meetings. Proposes solutions to meeting problems such as: establishing and holding the interest of the group; keeping up with the pace of the discussion; and managing conflict. Suggests how to deal with persons who dominate the discussion, start meetings with neighbours, or are reluctant to speak. 3/7/00 M2LMGR LRC 19.04.01 H424