00693nam a2200121Ia 4500080002200000100001700022245007000039250001200109260003500121300001600156520038000172583001900552  aLRC 08.16.01 D295  aDecker, Bert  aArt of communicating : achieving interpersonal impact in business  aRev. ed  bCrisp Pub.aMenlo ParkUSc1996  avii, 101 p.  aExplains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication.  Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.  c3/7/00kM2LMGR