TY  - BOOK
AU  - Maddux, Robert B
TI  - Successful negotiation : effective 'win-win' strategies and tactics
PY  - 1995///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Defines negotiation and discusses the importance of attitude in negotiation.  Identifies six basic steps in negotiation; provides a negotiator's guide to preparation, and lists eight critical mistakes to be avoided
ER  -