Dell, Twyla

Motivating at work : empowering employees to give their best - Rev. ed. - Menlo ParkUS Crisp Pub. 1993 - vii, 97 p.

States three reasons why employees do not get jobs done; and identifies ten qualities which employees want in a job. Describes the three stages of empowering employees. Explains in five steps, using the acronym L-E-A-R-N, how managers can achieve an empowered, productive, and happy workplace.

LRC 05.03.02 D357