TY  - BOOK
AU  - Dell, Twyla
TI  - Motivating at work : empowering employees to give their best
PY  - 1993///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - States three reasons why employees do not get jobs done; and identifies ten qualities which employees want in a job.  Describes the three stages of empowering employees.  Explains in five steps, using the acronym L-E-A-R-N, how managers can achieve an empowered, productive, and happy workplace
ER  -