00632nam a2200121Ia 4500080002200000100002000022245007200042250001200114260003500126300001500161520031500176583001900491  aLRC 08.16.01 H363  aHathaway, Patti  aGiving and receiving feedback : building constructive communication  aRev. ed  bCrisp Pub.aMenlo ParkUSc1998  avi, 104 p.  aProvides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly.  Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.  c3/7/00kM2LMGR