TY - BOOK AU - Shandler, Donald TI - Training operations reengineering survey PY - 1997/// CY - Menlo ParkUS PB - Crisp Pub. N2 - This survey instrument seeks to help trainers to evaluate and reengineer their organization's training function. Identifies 11 operational areas of the training function including: delivering technology-based training; designing learner-centered training; and, developing teams ER -