TY - BOOK AU - Ralphs, Lenny T. TI - Organization development : a practitioner's tool kit PY - 1996/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Defines and explains organization development (OD) and advises on selection of OD consultants - their role, contracts etc. Provides models and methods for OD, for example, diagnostic models, data collection methods. Examines change and proposes psychological strategies for managing change ER -