00884nam a2200109Ia 4500080002200000100001500022245004700037260003500084300001400119520062200133583001900755 aLRC 12.04.01 S427 aScott, Jon aAchieving consensus : tools and techniques bCrisp Pub.aMenlo ParkUSc1996 avi, 90 p. aItemises and discusses individual skills and experiences which may help or hinder the process of concensus. Looks at factors which promote successful meetings, including: ensuring appropriate respresentation; and, creating a code of conduct which ensures the inclusion of everyone's view. Provides tools and techniques for coping with behavioural obstacles such as: dominating behaviour, and lack of participation. Also provides tools and techniques for removing decision obstacles, and thus enabling concensus. Some of the decision obstacles identified are: splinter groups, endless discussion, and losing focus. c3/7/00kM2LMGR