TY  - BOOK
AU  - Scott, Jon
TI  - Achieving consensus : tools and techniques
PY  - 1996///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Itemises and discusses individual skills and experiences which may help or hinder the process of concensus.  Looks at factors which promote successful meetings, including: ensuring appropriate respresentation; and, creating a code of conduct which ensures the inclusion of everyone's view.  Provides tools and techniques for coping with behavioural obstacles such as: dominating behaviour, and lack of participation.  Also provides tools and techniques for removing decision obstacles, and thus enabling concensus.  Some of the decision obstacles identified are: splinter groups, endless discussion, and losing focus
ER  -