TY - BOOK AU - Hartman, Diane B. TI - 3Rs of e-mail : risks, rights and responsibilities PY - 1996/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Informs about the risks, rights and responsibilities of e-mail. Addresses user-concerns such as; loss of privacy, security, legal implications, appropriate use, effective communication and etiquette ER -