Lickson, Jeffrey E.

Continuously improving self : a personal guide to TQM - Menlo ParkUS Crisp Pub. 1992 - [2], V, 101 p.

Defines quality and explores W. Edwards Deming's ideas on the concept of quality. Seeks to help readers to better understand and influence the quality of their lives by applying the Continuous Quality Improvement philosophy personally.

LRC 05.03.01 L711