Lickson, Jeffrey E. creator text Menlo ParkUS Crisp Pub. 1992 monographic [2], V, 101 p. Defines quality and explores W. Edwards Deming's ideas on the concept of quality. Seeks to help readers to better understand and influence the quality of their lives by applying the Continuous Quality Improvement philosophy personally. 3/7/00 M2LMGR LRC 05.03.01 L711