00644nam a2200085Ia 4500100002400000245006100024260000900085520044500094583001900539  aGlausiusz, Josie A.  aSome impacts of electronic mail in information services.  c1990  aResults of survey indicate that a small number of information services in large organisations have and use electronic mail, and of those that do, the majority use it mainly for relatively routine and administrative activities.  Advises that in order to maximise the potential benefits, electronic mail facilities should be readily available to potential users, and that it should be used on a wide scale, as part of the working environment.  c3/7/00kM2LMGR