TY - BOOK AU - DAVENPORT, Thomas H. TI - Saving IT's soul : human-centered information management PY - 1994/// N2 - Argues that unless the managers of information technology pay attention to how people share information, advanced technological systems cannot achieve their full potential in the workplace. Outlines how organisations can rebuild their information cultures, integrating human flexibility into information systems and changing employee behaviour to meet the technology halfway ER -