00719nam a2200085Ia 4500100001400000245005900014260000900073520053200082583001900614 aUDO, G.J. aEmpirically assessing factors related to DSS benefits. c1994 aAssesses the factors that, according to existing literature, are thought to affect DSS success, which in this case is measured in terms of the benefits to companies and user managers. These factors fall into four broad categories, defined as attributes of the industry, the organisation, the system and the user. Concludes that DSS are not disappointing experienced business managers and that project managers should consider increasing user expectations in an effort to improve user cooperation in the DSS development process. c3/7/00kM2LMGR