00468nam a2200109Ia 4500 NORTON, David P. Managing benefits from information technology. 1995 Notes that despite mounting evidence that information technology plays an increasingly fundamental role in formulating strategy, there is growing unease in management circles that IT investments are falling short of their promise. 3/7/00 M2LMGR A 21809 21809 0 0 0 0 CRCM CRCM 2023-05-04 0 0000000015823 2023-05-04 00:00:00 2023-05-04 A