00592nam a2200109Ia 4500 EAGER, Carolyn Observational method for undertaking user needs studies. 1996 Notes that in cases where it is difficult for persons to articulate their information needs, one technique which can be used involves observing information seeking behaviour without asking the user explicit questions of his needs. Describes new observational for observing information needs, and a small-scale experiment to test the methodology. 3/7/00 M2LMGR A 21862 21862 0 0 0 0 CRCM CRCM 2023-05-04 0 0000000015876 2023-05-04 00:00:00 2023-05-04 A