00544nam a2200085Ia 4500100002200000245005800022260000900080520035000089583001900439 aBRUMM, Eugenia K. aMarriage of quality standards and records management. c1996 aFocuses on the importance of ISO 9000 to the records management profession. Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards. c3/7/00kM2LMGR