TY  - BOOK
AU  - BRUMM, Eugenia K.
TI  - Marriage of quality standards and records management
PY  - 1996///
N2  - Focuses on the importance of ISO 9000 to the records management profession.  Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards
ER  -