OVERLY, Michael R. creator text 1997 monographic Advises that business should adopt and enforce appropriate e-mail policies, and that all users should be aware of the corporte e-mail policy. Notes that one of the greatest distinctions, and dangers, of e-mail is that it is treated far more informally than other forms of business communications. Because of the perceived impermanence of e-mail, people often use it to express sentiments and opinions they would never memorialize in traditional writing 3/7/00 M2LMGR