ALLEE, Verna creator text BostonUS Butterworth-Heinemann 1997 monographic xvii, 274 p . Targets leadership teams who are responsible for developing, implementing, and supporting strategies for enhancing organizational knowledge. Examines the task of managing, creating and building knowledge. Begins by examining today's knowledge era - the new world of instant information and global communication technology - and concludes by discussing innovative practices and processes in current use. 12/13/00 M2L LRC 18.01.01 A422