Maslach, Christina creator text San FranciscoUS Jossey-Bass Publishers 1997 monographic xi, [1], 186 p. Suggests and describes causes of burnout at the workplace, including: work overload, lack of control, insufficient reward, and breakdown in the sense of belonging. Examines the consequences of burnout and advocates the need for management to address the issue seriously. Suggests approaches for eradicating the problems that trigger burnout. 1/18/01 M2L LRC 13.04.01 M397