00811nam a2200133Ia 4500 LRC 12.04.01 O23 O'Dell, Carla If only we knew what we know : the transfer of internal knowledge and best practice Free P. New YorkUS 1998 xvii, 238 p. Uses case studies to demonstrate how the profitability/effectiveness of an organization can be improved by capturing, transferring, and putting into practical use, internally available knowledge. Provides a model for ensuring that the transferred knowledge accomplishes its purpose. Identifies the 3 components of the model, namely: the 3 value propositions; four enablers; and the four-step change process. Discusses each component in detail. 1/18/01 M2L M O23 LRC 23174 23174 0 0 0 0 CRCM CRCM 2023-05-04 0 LRC 12.04.01 O23 0000000017188 2023-05-04 00:00:00 2023-05-04 M