00729nam a2200109Ia 4500080002200000100002300022245007000045260004400115300002100159520042200180583001700602 aLRC 12.04.01 G178 aGalpin, Timothy J. aHuman side of change : a practical guide to organization redesign bJossey-Bass Pub.aSan FranciscoUSc1996 axix, [1], 146 p. aPresents a pragmatic approach for dealing with the human aspects of organizational change. Provides a change process model, as well as tools, techniques, examples and tool kits for use by change managers. Addresses issues including: the use of team infrastructure to accomplish the change process; communication fundamentals in the change process; and, provision of feedback and coaching during the change process. c1/18/01kM2L