Quinlivan-Hall, David <br/><br/>
In search of solutions : sixty ways to guide your problem-solving group 

 - San DiegoUS  Pfeiffer  1994 
 - xiii, 177 p. 
<br/><br/> Presents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it.  Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting.  Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group.  Introduces and describes 60 facilitation tools. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 05.03.07 Q7