TY  - BOOK
AU  - Quinlivan-Hall, David
TI  - In search of solutions : sixty ways to guide your problem-solving group
PY  - 1994///
CY  - San DiegoUS
PB  - Pfeiffer
N2  - Presents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it.  Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting.  Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group.  Introduces and describes 60 facilitation tools
ER  -