00704nam a2200109Ia 4500080002200000100002100022245002500043260004800068300001600116520044500132583001700577  aLRC 06.05.03 R829  aRossett, Allison  aHandbook of job aids  bJossey-Bass PfeifferaSan FranciscoUSc1991  axii, 195 p.  aDefines job aids; reviews the benefits and drawbacks they present; and suggests appropriate situations for using them.  Advises on suitable formatting, and provides detailed steps for developing them.  Presents examples and reviews of job aids designed to inform, to support procedures, to coach perspectives, and support decisions.  Looks at emerging trends in organizations, and provides examples of the technological future for job aids.  c1/23/01kM2L