TY  - BOOK
AU  - Coleman, Roberta...[et al]
TI  - AT&T quality improvement cycle
PY  - 1998///
CY  - [S.l.]US
PB  - AT&T Bell Laboratories Pub. Center
N2  - Offers a proven system of specific activities designed to assist quality improvement teams in identifying, defining, and resolving process problems.  Proposes methodology, supported by a package of tools and techniques, that will facilitate problem analysis and promote teamwork.  Includes the AT&T quality policy, and provides a glossary
ER  -