TY - BOOK AU - Napoleon, Charmaine TI - HR manager and your productivity improvement programme PY - 2000/// N2 - Sees the role of human resources (HR) in three catagories viz. facilitator of change; mediator; and intellectual capital manager. Notes that HR can impact on productivity in many ways e.g. communication, compensation, competence building and counselling. Opines that HR is an integral part of productivity ER -