00656nam a2200121Ia 4500080002300000100001800023245006100041250001200102260003600114300001600150520034800166583002000514 aLRC 01.02.07 F5355 aFisher, Roger aGetting to yes : negotiating agreement without giving in a2nd ed. bPenguin BooksaNew YorkUSc1991 axix, 200 p. aProvides step-by-step strategy for resolving conflicts at all levels. Addresses issues including: the meaning and limits of principled negotiation; how to deal with persons who seem to be irrational or have different value systems; and, the role of power in negotiations. Includes answers to ten frequently-asked questions about negotiation. c2/8/01kTESSA_H