TY  - BOOK
AU  - Fisher, Roger
TI  - Getting to yes : negotiating agreement without giving in
PY  - 1991///
CY  - New YorkUS
PB  - Penguin Books
N2  - Provides step-by-step strategy for resolving conflicts at all levels.  Addresses issues including: the meaning and limits of principled negotiation; how to deal with persons who seem to be irrational or have different value systems; and, the role of power in negotiations.  Includes answers to ten frequently-asked questions about negotiation
ER  -