TY  - BOOK
TI  - Beyond the wall of resistance : unconventional strategies that build support for change
PY  - 1996///
CY  - AustinUS
PB  - Bard Books
N1  - Bibliography: p. 193-197.  Located in the Learning Resource Centre
N2  - Examines resistance and discusses frequently used, but largely unsuccessful management approaches for coping with it.  Offers unconventional and more effective alternative strategies; explains how to implement them, and in the process, build support for change
ER  -