00632nam a2200109Ia 4500080002200000100002200022245005700044260003200101300002000133520034800153583002100501 aLRC 12.04.01 S457 aSeibel, Thomas M. aCyber rules : strategies for excelling at e-business bDoubledayaNew YorkUSc1999 aix, [1], 291 p. aExplains 6 critical rules now governing electronic commerce and advises on implementing a digital strategy. Addresses key risks and opportunities; the shift to global enterprise capabilities; and, the complementarity of traditional and online channels. Shows how the internet has empowered customers and contributes to customer satisfaction. c3/30/01kTESSA_H