00627nam a2200109Ia 4500080002200000100002500022245006400047260004700111300001500158520032300173583002100496  aLRC 18.01.01 D247  aDavenport, Thomas H.  aWorking knowledge : how organizations manage what they know  bHarvard Business School P.aBostonUSc1998  axv, 197 p.  aDefines knowledge and discusses the principles and benefits of knowledge management.  Looks at the process of knowledge management using the themes: generation, codification, and transfer.  Explores four levels of knowledge management, and examines the advantages and limitations of technology in knowledge management.  c3/30/01kTESSA_H