TY  - BOOK
AU  - Davenport, Thomas H.
TI  - Working knowledge : how organizations manage what they know
PY  - 1998///
CY  - BostonUS
PB  - Harvard Business School P.
N2  - Defines knowledge and discusses the principles and benefits of knowledge management.  Looks at the process of knowledge management using the themes: generation, codification, and transfer.  Explores four levels of knowledge management, and examines the advantages and limitations of technology in knowledge management
ER  -