Revolutionizing workforce performance : a systems approach to mastery
- San FranciscoUS Jossey-Bass Pfeiffer 1998
- xx, 300 p.
Presents an integrated six-step management system for restructuring training departments and describes the type of senior management that is needed to accomplish the task. Provides methodologies including: how to develop a performance-based curriculum with courses for each major job category; and, how to develop basic support systems.