Scott, Beverly creator text AlexandriaUS American Society for Training and Development 2000 monographic vii, [1], 264 p. Defines internal consulting and addresses challenges and opportunities for internal consultants. Advises on overcoming roadblocks within oneself as well as within the organization. Discusses what it takes to excel, and provides a detailed and practical 8-phase consulting process guide for new internal consultants. Includes models, checklists and tools. 8/31/01 TESSA_H LRC 01.01.07 S425