Flynn, Nancy L. creator text New YorkUS American Management Association 2000 monographic xviii, 285 p. Aims to help employers to identify their organization's e-risks; and provides step-by-step guidelines for producing and implementing comprehensive, effective written e-mail, internet and software policies. Includes sample memoranda; questionnaires; software usage policies etc. Advises on topics including: conducting an internal audit; developing an effective e-risk management policy; establishing netiquette guidelines for managers and employes; and addressing employees electronic writing needs. 9/14/01 TESSA_H LRC 08.16.03 F648