TY - BOOK AU - Flynn, Nancy L. TI - E-policy handbook : designing and implementing effective e-mail, internet, and software policies PY - 2000/// CY - New YorkUS PB - American Management Association N2 - Aims to help employers to identify their organization's e-risks; and provides step-by-step guidelines for producing and implementing comprehensive, effective written e-mail, internet and software policies. Includes sample memoranda; questionnaires; software usage policies etc. Advises on topics including: conducting an internal audit; developing an effective e-risk management policy; establishing netiquette guidelines for managers and employes; and addressing employees electronic writing needs ER -