Boone, Mary E. <br/><br/>
Managing inter@ctively : executing business strategy, improving communication, and creating a knowledge-sharing culture 

 - New YorkUS  McGraw Hill  2001 
 - xi, [1], 322 p. 
<br/><br/> Presents 10 communication competencies necessary for managing interactively, including: making people (and their knowledge) accessible; sharing power; and resolving hidden conflicts betweeen action and words.  Provides advice on interactive leadership; technology-based listening and speaking skills; and wise use of the tools of interactive technology such as: voice mail, e-mail, pagers, cell phones etc. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.04.01 B724